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Full-time Test Administrator

at Pearson in Lincoln, NE

Pearson is an international media company with market-leading businesses in education, business information and consumer publishing. Pearson's education business represents about two-thirds of the company, and Penguin publishing and the Financial Times make up the balance. With more than 30,000 employees based in 60 countries, we are a family of businesses that draws on common assets, processes and shares a common purpose: to help our customers live and learn.

Pearson VUE (www.pearsonvue.com) is the global leader in electronic testing for regulatory and certification boards, providing a full suite of services from test development to test delivery to data management. Pearson VUE offers exams through the world's largest network of test centers in 162 countries, providing testing services for information technology, academic, government and professional clients.

The Company's innovative technology offers the highest levels of security and program control, while its commitment to service provides clients and individual test takers with an unmatched testing experience.

Pearson is an Equal Opportunity Employer M/F/V/D, and a member of E-Verify.

ONLY part-time hours are available.
Must be willing to work 5 to 18 hours per week (1-2 shifts a week).

Primary hours are weekdays 7:15am-2pm or 7:15am-4:30pm. 1-2 Saturdays are also expected during the month. Up to 25 hr/wk are possible during vacation weeks and summer peak.

Work schedules are planned in advance and fluctuate as needed; FLEXIBILITY is a must for the growing business.

Opportunity to act as a direct public liaison for the company while working with technology in a professional office setting.

Pearson VUE Test Administrators/Proctors administer professional computerized licensing exams to would-be doctors, nurses, and other professionals.
RESPONSIBILITIES:
Performs daily site opening and closing procedures, reviews daily download of examinations and site schedule.
Checks in examinees and verifies identification. Explains the exam process, asks examinee to place all personal belongings in a personal locker, helps the examinee begin the exam, monitors examinee(s) and provides assistance during examination time.
Understands testing procedures for each exam sponsor and adheres to company quality and security measures.
Responsible for maintaining a professional and clean testing center; includes dusting around the computers, vacuuming the small office, and taking out the office trash.
Must be able to operate a computer, fax, and telephone. Ability to lift up to 20 lbs to move computers with a coworker. Physical agility required to move from administrator and proctor desks into testing room to escort examinees from room to room.
Takes ownership of all procedures and identifying areas of improvement.
Job Requirements
Customer service skills are a must. Strong communication skills - written and oral.
Must enjoy working with the public and have a strong initiative to work independently.
Must be able to work in a quiet environment, learn detailed procedures, and handle a reasonable amount of stress.
Intermediate experience in Microsoft Office Suite, Windows applications, Internet, and email.
Must be willing to become certified as a Pearson VUE Test Administrator/Proctor (training provided) and pass a re-certification exam annually.


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Published at 16-10-2008
College ad viewed: 407 times