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Customer Account Executive
at Comcast Cable in Fishers, IL
Fishers Call Center
Customer Service
It's More Exciting Here!
Comcast has a unique history and culture. Started in 1963 with our three founders, Comcast has since grown from a single cable television operation serving 1200 customers to one of the worlds leading communication companies. We think you will agree that it's more exciting here! If you enjoy working in a fast paced, fun environment with the opportunity for advancement, and excellent benefits including FREE CABLE and HIGH SPEED INTERNET, Comcast is the place for you!
Comcast's Fishers Call Center has immediate entry level customer service positions available in the Billing and Sales Departments. Call Center Representatives handle a large volume of incoming phone calls and interact with customers to handle a full range of customer service needs in a prompt and professional manner with an ultimate goal of single call resolution for the customer. These representatives are responsible for relating well to the customer, articulating the advantages of our company over the competition, thinking and exercising sound judgment, and acting responsibly in the customer's and the company's best interests. Under training and work direction, the representatives provide prompt resolution to customer phone inquiries regarding billing and/or sales. Other responsibilities include demonstrating courtesy, patience and troubleshooting skills in customer relations. After mastering this position, our representatives can become cross-trained to support sales, trouble shooting and repair, general customer care or other inbound calls. Our representatives are expected to represent Comcast in a professional and positive manner in all situations.
Comcast offers a competitive starting wage, along with opportunities for incentives and career growth. Hourly compensation increases for proven bilingual skills (Spanish/English) and also for shifts beginning after 8 p.m.
Training classes are set to begin in August, September, and October. Our call center is a 24/7 operation; you must be able to work a flexible shift that may include evenings, weekends and holidays.
Comcast is an equal opportunity employer.
Bilingual Spanish/English candidates & candidates with previous call center experience are encouraged to apply.Job Requirements
Requirements
High School Diploma or GED
One year or more of customer service experience
Proficient PC skills in a Windows based environment
The ability to thrive in a fast-paced work environment
Must have a stable work history and a strong work ethic
Punctual, regular, and consistent attendance
Able to work a flexible shift that may include evenings, weekends, holidays, and overtime
Satisfactorily complete a criminal background check and drug screen
Customer Service
It's More Exciting Here!
Comcast has a unique history and culture. Started in 1963 with our three founders, Comcast has since grown from a single cable television operation serving 1200 customers to one of the worlds leading communication companies. We think you will agree that it's more exciting here! If you enjoy working in a fast paced, fun environment with the opportunity for advancement, and excellent benefits including FREE CABLE and HIGH SPEED INTERNET, Comcast is the place for you!
Comcast's Fishers Call Center has immediate entry level customer service positions available in the Billing and Sales Departments. Call Center Representatives handle a large volume of incoming phone calls and interact with customers to handle a full range of customer service needs in a prompt and professional manner with an ultimate goal of single call resolution for the customer. These representatives are responsible for relating well to the customer, articulating the advantages of our company over the competition, thinking and exercising sound judgment, and acting responsibly in the customer's and the company's best interests. Under training and work direction, the representatives provide prompt resolution to customer phone inquiries regarding billing and/or sales. Other responsibilities include demonstrating courtesy, patience and troubleshooting skills in customer relations. After mastering this position, our representatives can become cross-trained to support sales, trouble shooting and repair, general customer care or other inbound calls. Our representatives are expected to represent Comcast in a professional and positive manner in all situations.
Comcast offers a competitive starting wage, along with opportunities for incentives and career growth. Hourly compensation increases for proven bilingual skills (Spanish/English) and also for shifts beginning after 8 p.m.
Training classes are set to begin in August, September, and October. Our call center is a 24/7 operation; you must be able to work a flexible shift that may include evenings, weekends and holidays.
Comcast is an equal opportunity employer.
Bilingual Spanish/English candidates & candidates with previous call center experience are encouraged to apply.Job Requirements
Requirements
High School Diploma or GED
One year or more of customer service experience
Proficient PC skills in a Windows based environment
The ability to thrive in a fast-paced work environment
Must have a stable work history and a strong work ethic
Punctual, regular, and consistent attendance
Able to work a flexible shift that may include evenings, weekends, holidays, and overtime
Satisfactorily complete a criminal background check and drug screen
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Published at 27-09-2008
College ad viewed: 109 times
College ad viewed: 109 times