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Help Desk Intern (TOCC) - Corporate Services
at Classified Ventures Inc in Chicago, IL
Classified Ventures, LLC, based in Chicago, is a strategic joint-venture among five large media partners whose objectives are to collectively capitalize on the revenue growth in the online classified advertising categories of automotive, apartments, and real estate. Come join our rapidly growing team!
Major responsibilities/Project:
- Deploy new hire computer equipment (both desktops and laptops) for local and remote users.
- Provides desk-side support for all computer hardware, software, and peripherals used by CV's end user community.
- Identifies, researches, and resolves technical and procedural issues.
- Assist with diagnose and repair of existing computer equipment.
- Assist with updating database of CVs computer hardware and software assets.
- Assist with reclaiming separated users' computer equipment.
- Other ad hoc projects as needed.
Requirements
- Possesses a strong customer service focus and service orientation.
- Effective verbal and written communication skills.
- Ability to prioritize and handle multiple assignments effectively.
- Working knowledge of MS Windows 2000/XP OS & NOS and MS Office 2000/2003.
- Working knowledge of building and repairing desktop and laptop PCs.
- Understanding of LANs and WANs.
- Any Apple MAC knowledge a plus.
- Computer Science major or other undergraduate candidate interested in working in IT customer support.
Major responsibilities/Project:
- Deploy new hire computer equipment (both desktops and laptops) for local and remote users.
- Provides desk-side support for all computer hardware, software, and peripherals used by CV's end user community.
- Identifies, researches, and resolves technical and procedural issues.
- Assist with diagnose and repair of existing computer equipment.
- Assist with updating database of CVs computer hardware and software assets.
- Assist with reclaiming separated users' computer equipment.
- Other ad hoc projects as needed.
Requirements
- Possesses a strong customer service focus and service orientation.
- Effective verbal and written communication skills.
- Ability to prioritize and handle multiple assignments effectively.
- Working knowledge of MS Windows 2000/XP OS & NOS and MS Office 2000/2003.
- Working knowledge of building and repairing desktop and laptop PCs.
- Understanding of LANs and WANs.
- Any Apple MAC knowledge a plus.
- Computer Science major or other undergraduate candidate interested in working in IT customer support.
Published at 26-08-2008
College ad viewed: 132 times
College ad viewed: 132 times