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applicants

Primary Responsibilities Include:

• Initiating and coordinating, with other divisions, any requests for data and/or exchange of information
• Receiving and responding to internal and external customer inquiries, telephone calls and/or correspondence (via e-mail and delivered mail) to ensure that each customer is dealt with in a timely manner
• Participating in developing, analyzing and documenting special projects to assess and/or improve operational efficiency
• Leading special projects on own initiative
• Performing general office and clerical duties
• Filing, photocopying and faxing
• Opening, sorting and distributing mail

A Successful Candidate Will Have:

• High school diploma and current enrollment in college courses
• 1+ year(s) experience in a Customer-Service environment
• Ability to type 30+ wpm
• 10-key skills (by sight)
• Intermediate-lvel PC skills—with proficiency in Microsoft Word and Excel
• Effective comprehension, listening, mathematical and verbal/writing skills
• Ability to multi-task and follow assignments through to completion
• Self-motivation
• Detail-orientation
• Effective organizational skills and ability to work under minimal supervision
• Ability to adapt to changes in work processes and procedures
• Initiative