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Full-time cbResume Intern

at CareerBuilder in Chicago, IL

cbResume is CareerBuilder.com's premier resume writing company that assists job seekers in preparing for their job search by providing them with resumes and other supplemental documents such as cover letters, references and thank you letters. We currently use an established online system to help facilitate the document development process, messages, and drafts between the writers and clients.

At this time, we are seeking a full-time Marketing, Journalism, Human Resources (HR), or Communications Intern to assist the Manager of cbResume in a wide range of operational duties required to administer the program effectively.

Responsibilities for this position include:

• Communication via phone and email with clients, contracted resume writers, and Customer Service team (Daily)
• Regular monitoring of the cbResume online system and response to incoming inquiries from clients and writers (Daily)
• Assignment of new clients to resume writers (Daily)
• Quality Assurance monitoring for writers and determination of bonus criteria (Monthly; Quarterly)
• Generation of written articles and other marketing materials for use by cbResume and Careerbuilder.com (Sporadic)

Job Requirements

• Excellent written and verbal communication skills
• Extensive writing experience and a superior mastery of the English language
• Ability to meet deadlines
• Demonstrated proficiency with Microsoft Office applications (particularly, MS Word)
• Ability to expertly-format documents


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Published at 26-07-2008
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